FAQs

Your questions answered
What is the minimum hardware requirement to use the iMenu?

iMenu can be easily used on Tablet/ iPad with below configuration.

  • Android Tablet OS Version: 4.4.4 and Above
  • Apple iPad OS Version: iOS 7 and above
  • RAM: 1 GB
  • Internal Storage: 8 GB
  • Size: 7 inches
  • Resolution: 600 x 1024 pixels
  • CPU: Quard Core 1.3Ghz
Does the staff require any technical experience to manage or use the eZee iMenu?

eZee iMenu offers a simple easy to use GUI that can be used by anyone and has no learning curve what so ever. For changing or updating menu, all you have to do is access the online menu dashboard from which changing items and updating prices is easy as it sounds and quick.

Do I need to contact a graphic expert for updating pictures and look?

You do not have to hire or contact any expert when it comes to updating pictures or overall theme. Changing pictures and restaurant logo in eZee iMenu comes with easy to use system where you just have to select the right picture in any format and it will update it automatically across all menus.

What kind of Restaurant Type eZee iMenu made for?

eZee iMenu can be adapted into any restaurant type, it is made with features which can be changed and tweaked suiting your restaurant needs. Whether you are a coffee shop or a fining dining restaurant, eZee iMenu will help your restaurant to increase efficiency and offer a new unique experience to your customers.

What size tablet should the restaurant adapt for eZee iMenu?

eZee iMenu supports all tablets regardless of their size and it will offer same uniform experience across. Restaurants can adapt multiple size tablets for example, in the bar section they could offer 7-inch tablets that is usually preferred by the bar staff as it is compact and easier to carry around and offer 10-inch tablet in the dining section offering more robust menu items as it gives servers or guests better experience.

Do customers order directly from tablet or the server on their behalf?

Either or a combination of both, it is totally in the hands of the restaurant on how they want to handle the operations.

Is Internet connectivity required?

Internet is only required when updating the menu, you do not require internet connection to actually run the menu itself. When internet is not available due to whatever reason on the premises, you can also make changes to the menu that will automatically update when it internet connectivity is restored.

Which Tablet should I choose for the most optimum experience?

eZee iMenu supports all Android based tablets as well iPads. We do advice the restaurants to use Nexus 7 tablet running latest version of Android and iPads for the best experience.

What is your refund policy?

eZee offers a fully functional free 14 days trial version for you to test the software. We even offer free on-boarding and training during the trial period. As we have a 'try before you buy' approach, we do not offer a refund for the products.

How many languages are supported by iMenu?

As of now, iMenu is available in English, Arabic, French, German, Greek, Portuguese, Russian, Spanish, Turkish and Vietnamese.
If you wish to get the App in your preferred language, contact us here.

To know more about eZee iMenu, you can chat to one our Support Executive on eZee's 24X7 Live Chat, click to get started.

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